Service
If the Volkswagen Commercial Vehicle can't come to the service centre, the service centre will go to the vehicle.A Volkswagen Commercial Vehicle lives on the road. So we've designed our service and support network around this fact. All Volkswagen Commercial Vehicle Dealers have a fully equipped Mobile Service Unit to give you that added peace of mind in the unlikely event of a breakdown.These Mobile Service Units are vehicles that are the mobile equivalent of a fully equipped workshop. As they carry a large range of parts and tools, including a welding plant, a 220V generator and a crane capable of lifting up to 700kgs, they are able to do just about any repair on the roadside or customers premises.The Mobile Service Units can travel at 120 km/h and can reach as far as a 300km radius around the dealer, which ensures quick response at any time of day or night.We've also developed one of the most modern parts distribution systems in Southern Africa. In Gauteng, we're able to deliver parts twice daily to our Dealers and on a daily basis to the rest of South Africa.With the Mobile Service Units there is less need to tow vehicles to the nearest dealer, as the majority of the work can be done at the sight of the breakdown. This makes customer operation more efficient as the mobile workshop can adapt to the timing and workings of the clients operation with ease.For 24-hour emergency service assistance in South Africa simply contact Volkswagen Commercial Assist on 0860 103 349 or +21 41 996 6003. |